4 Screening Pitfalls With Rental Applicants and How a Call Answering Service Can Help

1. Not Thinking Before You Speak 

Handling a Tenant Water Leak Issue With and Without a Professional Answering Service

One of the most time-consuming and costly roles that a property management company fills is to handle tenant repair issues. Assuming you have a tenant with a water leak, which is nearly always urgent, here are two possible scenarios based on whether you have partnered with a professional answering service to assist your companies property management rentals and its tenants. 

Cost Effectiveness of Live Service and Automation

Cost Effectiveness of Live Service and Automation

One of the most significant ways patients formulate opinions about the quality of their care is through their interactions with doctors’ via the telephone.

While automation seems to have permeated every aspect of our society today, including the physician’s office, according to market surveys, callers are more likely to do business when a live person answers the phone.

How a Legal Answering Service Can Help You Manage Your Daily Schedule

Many lawyers have a packed schedule each day, and it could also be one that can change on a dime. A hearing can be continued only to be replaced by another that has been squeezed onto the docket. Then, there are impromptu meetings with new and prospective clients to fit into any open slots. Here are several tips for managing a busy legal schedule each day and the ways your lawyers answering service can help.

Provide the Personal Touch Your Patients Want With a Medical Answering Service

A common complaint among many patients is that they feel like a number to their health care provider or are not being given enough attention. While you may be stretched thin in some places, you can improve both, patient care in the office and overall satisfaction with your services by partnering with a medical phone answering service for hospitals, physicians and doctors offices.

How Reviews Can Impact Your PMC's Marketing and Operations

Ignoring online reviews can be a dangerous practice for any business but particularly for a property management company. People deciding whether or not to use your services will certainly check online sentiment. Likewise, current and prospective tenants are just as likely to review a property manager as they are the building owner. Fortunately, a call answering service can help your PMC boost its online reputation.

How to Best Market Your Rental Units to Millennials

Millennials are currently spending more on rent than any other generation, and this is not expected to change anytime soon. To appeal to this group it's important to keep in mind that the way they look for a property and then communicate after the move might be different than other generations. Here are some of the best ways to market rentals to Millennials and the ways that a professional answering service can help.

Is Onsite Stress a Problem at Your Property Management Company?

If your property management company appears to operate under a system of well-ordered chaos, you may have a problem. While most things might still get done, there is a good chance that your employees are feeling the stress. Here is how you can tell if on-site stress is an issue and the ways that a call answering service can help relieve some of the strain on your staff.

Boost Your Tenant Retention Rate by Partnering With a Property Management Answering Service

Property management companies understand that there are significant costs associated with tenant churn. When someone moves out, there is maintenance and paperwork involved. A vacant property must be marketed, and new tenants screened, requiring more paperwork. Fortunately, there are several ways that you can boost your tenant retention rate, and a professional answering service can help.

What Owners Want From Their PMC and How a Professional Answering Service Can Help

Depending on your market, there may be quite a few property management companies for an owner to choose from. Here are some of the top qualities that owners look for in a PMC based on some recent reviews. We're also providing information about the many ways property manager answering support can help.