Not having the right routines and systems in place can stifle productivity in any business. Here is how that lack of organization could be impacting your property management company and several ways that you can boost productivity with better routines and systems. One is by partnering with a professional answering service.
1. Clear the Decks
Does your office look like a paper bomb just went off or worse, it is being inhabited by a group of file and office supply hoarders? If so, it's time to clear the decks and declutter your workspace. This has been elevated to an art form by people like Marie Kondo, but you don't have to take it that far. Just tidy up your workspace and create some filing routines, and you'll find that it becomes easier to think and work in those areas.
2. Remember the 80/20 Rule
Most of us are acquainted with the 80/20 rule, also referred to as the Pareto Principle. This is a business rule of thumb referring to the notion that 80% of your results will be the result of 20% of your efforts. So, 20% of your customers will be responsible for 80% of your revenue and 20% of your service call issues might eat up 80% of your budget. We all have limited resources, so the trick is to have the data to know which 20% deserve more of your attention. It also pays to know when to ask for help.
3. Outsource as Much as Possible
If your business is trying to do everything in-house, you'll find that this is inefficient, unproductive, and a miserable existence. You may have loved your business when it launched, but that is sure to change after working 18 hour days trying to please everyone while handling administrative matters at the same time.
There are a large number of tasks that your property management company can outsource which will boost productivity, profitability, and client satisfaction. One of the first things that you should outsource is your company's phones. A professional answering service will answer your phones around the clock and act as an extension of your business. A live call operator can speak to current and existing clients, schedule appointments, and handle after-hours emergency dispatch services.
Now that those ringing phones are handled, you can breathe a sigh of relief. There is more that you can outsource, though. Some of the other tasks that you should consider handing over to someone else are bill paying, payroll, data entry, and social media management. As your virtual receptionist service helps to boost your company's image, you will become even busier and in need of this outside help going forward.
If there aren't enough hours in your day to accomplish everything necessary for your property management business, there is nothing wrong with asking for help. As a business owner or manager, productivity should be a top priority, and this can be a challenge with limited resources. Fortunately, partnering with a professional answering service will allow you to get more accomplished and meet your goals. Contact Answering365 now to learn more about how our call answering services can help your business. Be sure to sign up for our free trial as well.