Why Customer Service is Vital for Any Medical Practice

Too many medical practices make the mistake of believing that the only thing that matters is the health of their patients. While this is essential and the reason they come to you, there are other elements to patient care, namely, attention and compassion. Here is why customer service is vital for a medical practice and the ways that partnering with a doctors answering service can help. 

A Virtual Receptionist vs. Hired Receptionist for Your Medical Practice

If you own or manage a medical practice, you may be unsure about the difference between using a receptionist that you hire in-house versus a virtual one. Don't they do the same thing? Will one cost more than the other? Here is a rundown of the similarities and differences between the two as well as the ways that partnering with a medical answering service can benefit your business. 

How a Call Answering Service Can Help Your PMC Manage Risk

A profitable and successful property needs to be run like a well-oiled machine. When it's not, one potential issue is the exposure to a variety of risks. Here are some of the risks that your PMC faces each day and the ways that partnering with a call answering service can help you manage and reduce some of those risks. 

Is Gen Z Influencing the Way That Your Property Management Business Operates?

A new generation of renters has emerged, and they are clear about their preferences. While some mirror those of Millennials, there are a few stark differences. Here is what you need to know about doing business with Gen Z in the rental market as well as the ways that a professional answering service can help your property management company. 

How a Lawyers Answering Service Can Help You "Sell" Your Legal Services

While a lawyer doesn't study the law and sit for the bar exam to become a salesperson, clients are necessary to make a practice thrive and grow. Fortunately, you don't have to do everything on your own. Here are some of the best ways to sell your legal services and how a lawyers answering service can help.

4 Ways to Boost Your Small Business Income

All businesses, particularly those classified as small businesses, need to turn a profit to survive and grow. Here are four ways that your company can boost its income and the role that a call answering service can have in helping you achieve some of these goals.

Is Your Medical Practice Prepared to Cater to Baby Boomers?

Baby Boomers are now the fastest-growing segment of older Americans, which means they are the largest group looking for ongoing health care services. Different generations have different demands of service providers, and it would be a mistake to treat everyone the same. Here is how you can cater to this group as well as the ways that a doctors answering service can help.

When Is It Time to Add Staff to Your Medical Practice and When Should You Outsource?

Health care providers may be tempted to handle all aspects of running a practice in-house, but this may not be the most efficient or cost-effective choice. When it comes to providing the highest level of patient care at the best price, it often pays to get some help in a few key areas. Outsourcing things such as billing and your phones to a medical answering service can provide some surprising benefits. 

How a Doctors Answering Service Can Make Life Easier for a Medical Practice Manager

Medical practice managers wear many hats. They might have to deal with appointments, billing, and staffing issues simultaneously. While the bottom line and efficiency of the business are important, patient care and their satisfaction are priorities. Here are the ways a doctors answering service can make life easier for your medical practice manager.

Why Your Medical Practice Should Consider a Paperless Approach to Doing Business

Going paperless was sort of an inconvenient and faddish thing that businesses began doing over a decade ago and it didn't always make sense. Things have changed, and it might be time for your healthcare practice to consider saving some trees for a variety of reasons. Fortunately, partnering with a medical answering service aligns with these choices.