Another year has come and gone, and many businesses take the opportunity at the start of a new year to set goals and make plans. Most goals involve business growth in some form, and two ways to accomplish this are to cut costs and boost revenue. Here is how your practice can achieve its growth goals in the coming year by partnering with a doctors answering service.
We all have preconceived notions about businesses and services, and a professional answering service is no exception. When you're dealing with the unknown or considering trusting another company with a part of your business, having doubts is understandable. Here are a few busted myths about call answering services that could make you look at them in an entirely different light.
Managing a law firm can present a unique set of challenges. Not only do you have to adhere to a certain set of legal standards, but you also need to compete for clients and operate efficiently enough to grow your business. How do you accomplish all of these goals at the same time? Many successful legal practices have found that certain tools and services can help boost their productivity.
If your company's bottom line results aren't positive and growing, the chances of your survival are slim. According to the Small Business Administration (SBA), only about half of all businesses with employees survive to five years. Here are five ways that partnering with a call answering service can have a positive impact on your business' bottom line and its long-term survival.
Parts of the nation saw their first round of winter storms in early December, with some areas receiving a foot or more of snow and even a dusting of the white stuff as far south as Florida. When the temperature drops, there are often new challenges for businesses and clients.
Have you considered how the happiness of your employees affects your company's success? If not, it might be time to start. According to the 2017 Employee Job Satisfaction and Engagement Survey by the Society of Human Resource Management (SHRM), respectful treatment of employees was the number one job satisfaction contributor, where 65% found this aspect very important, yet just 38% were satisfied.
You may adore your medical practice's front office staff or receptionist, but they may not always be able to handle heavy call volume along with the demands of a busy office. When patients call your office number, they are generally looking for help with their issues sooner rather than later. One patient satisfaction survey found that the primary area medical offices struggle with is delivering timely information and appointments to their patients. Here are the ways that a call overflow answering service can help your medical practice better communicate with patients and deliver a higher standard of care.