Gerardo Espinosa

Recent Posts

Provide the Personal Touch Your Patients Want With a Medical Answering Service

A common complaint among many patients is that they feel like a number to their health care provider or are not being given enough attention. While you may be stretched thin in some places, you can improve both, patient care in the office and overall satisfaction with your services by partnering with a medical answering service.

How Reviews Can Impact Your PMC's Marketing and Operations

Ignoring online reviews can be a dangerous practice for any business but particularly for a property management company. People deciding whether or not to use your services will certainly check online sentiment. Likewise, current and prospective tenants are just as likely to review a property manager as they are the building owner. Fortunately, a call answering service can help your PMC boost its online reputation.

Is Onsite Stress a Problem at Your Property Management Company?

If your property management company appears to operate under a system of well-ordered chaos, you may have a problem. While most things might still get done, there is a good chance that your employees are feeling the stress. Here is how you can tell if on-site stress is an issue and the ways that a call answering service can help relieve some of the strain on your staff.

Boost Your Tenant Retention Rate by Partnering With a Property Management Answering Service

Property management companies understand that there are significant costs associated with tenant churn. When someone moves out, there is maintenance and paperwork involved. A vacant property must be marketed, and new tenants screened, requiring more paperwork. Fortunately, there are several ways that you can boost your tenant retention rate, and a professional answering service can help.

How a Property Management Answering Service Can Facilitate Better Partner Relationships

Your property management company must fill a lot of roles. One of those is to quickly and efficiently handle service issues when they arise. Being able to do this depends on many factors, and one of them is having the right partners in place to respond to your needs. Here are the ways a call answering service can help make that happen.

5 Appointment Scheduling Mistakes to Avoid for Your Medical Practice

The front office staff at your medical practice have to juggle checking patients in and out as well as dealing with a ringing telephone. If it is busy enough, mistakes can be commonplace. Here are several appointment schedule mistakes to avoid and the ways that a medical answering service can ensure that these don't happen.

How a Professional Answering Service Can Help Handle These Common Tenant Complaints

Property managers wear many hats. One commonly worn is that of listening to and taking care of complaints from tenants. Some of these calls may be emergencies while others are more routine or subjective. Here are the ways a professional answering service can help your PMC deal with some of the most commonly received tenant complaints.

How Having a Formal Workflow Process Can Benefit Your Property Management Business

Property management companies are notoriously busy. Whether you are a small startup or a national company, having some order and established workflow processes can increase your company's satisfaction levels and growth opportunities. Here is why having formal workflow is vital, and how a professional answering service can help.

4 Ways that Professional Answering Service Can Help You Market Vacant Properties for Rent

Having an empty apartment, home, office, or warehouse, is lost revenue for your client, who may want to enlist your services to fill vacancies. Property managers are busy professionals who may not have time to play phone tag with potential tenants. Here are four ways that a professional answering service can help you market and fill those empty spaces.

What Industries Could Most Benefit From a Call Answering Service?

Are you feeling overwhelmed by the need to answer the phone when there are so many other things for you to do in the office and beyond? Whether you run a small business or a large one, coordinating communication can be a challenge. For many people in hands-on fields, answering the phone is not a priority. However, for your customers or clients who want to communicate with you, this can be frustrating. What industries benefit from a call answering service?